Dear Jake:

RE: Hopewell Star Achiever Program


Charlotte Williamson and Erin McGregor have recognized you as a Star Achiever for your service with the comment, "Jake was amazing when I called him the Wednesday before we closed for the office moving in serious panic mode needing Stampede shirts! He had pricing and availabilities to me within 5 minutes of my panicked voicemail and samples in my hands that afternoon. We were able to finalize the shirt order and artwork by the time the office closed on the Friday! This is on top of all the amazing work he does for us. Jake made us all look great for Stampede." We are privileged and proud to join in recognizing your extra special efforts with the attached gift of a Star Achiever keychain.

Every day, people just like you offer an extra effort with their service, which make your customers and co-workers smile and feel special. Efforts such as this are the proud moments that rise well above the ordinary rewards received through our daily jobs. At Hopewell, we value the service of all members of our extended team of builders, contractors, consultants, lawyers, banks, media and approving authorities. It is very much an honour, privilege, and responsibility to recognize the special efforts of our extended team.

At Hopewell, we have a few sayings, two of which are particularly relevant to star achievers - "we love to lead", and "togethere, we can achieve the impossible". Each of us has a leadership responsibility in service others and making the world and workplace as enjoyable as possible. I have personally witnessed the magic of achieving the impossible, which requires nothing more than the leadership, teamwork, and genuine caring in our service to others. Please continue your leadership and star efforts in the service to others.

Once again, congratulations and thank you.

Yours truly,


Lesley Conway

Dear Arlene :

On behalf of WorldSkills Calgary, please accept my thanks and my congratulations for your outstanding role in the tremendous success of our "best ever" WorldSkills competition.

Flagworks proved to be an invaluable sponsor and partner for our on-site signage at Stampede Park and our flag program around town. We are indeed grateful for the extra effort shown by your team - especially Maria Robinson and Tyler Bohnet - to pull together a massive signage program of over 700 signs and 400 flags in a compressed time frame. With very few exceptions, flags and signs were delivered on time, at the agreed price, and in the agreed-upon format. Given the numerous stakeholders involved and multiple layers of sign-offs in this complicated process, this was an exceptional feat!

So thank you for your hard work, your attention to detail and your professional approach to delivering an exceptional program. We truly benefitted from your terrific work

Best Regards,

Sue Mcmaster | Director Marking, Communications & Media Relations World Skills Calgary


We received the banners and poles this morning - they look fantastic! The banners are a very good quality and the print job is great! Thank you very much! I can't wait to show our customer!
- Courtney


Thanks for thinking of us! Our outdoor rodeo was a great success despite the snow flurries on Sunday. Things progressed as usual; they are a tough bunch of kids! The club members couldn't be happier with the flag and banner. They turned out really well and will be sure to recommend your company to others. Thanks again Maria for everything!
- Joan and Tessa


Just received the banner. It's beautiful! Thank you for making my crazy deadline. I really appreciate the amazing service.
- Nathalie


You are always such a pleasure to deal with and I'm so pleased that our field employees are now contacting you directly. I have such confidence in your expertise that I know that you will provide them with what they need. This has saved me so much time. As I mentioned my group was reduced from 5 people to just me, so having our field staff place their order with you has freed me up to juggle my heavy workload. I'm grateful that you've got the experience with our account that I can step out of the middle of the process. The field staff always call me back and let me know how great you were to deal with (as if I didn't already know that about you). I love dealing with you Maria, you're the ultimate professional! It was great to finally meet you in person and I enjoyed our lunch very much. I look forward to the next time we can connect & thanks again for a wonderful lunch. Take good care.
- Maggie

Thank you for the tour Jake, great facility!
Also on a side note, it is really great to see the passion everyone seems to have working at Flagworks!

Have a great rest of the week.
- Sandi Leonard
General Sales Manager

Maria & Jake,

The tour yesterday afternoon of Flagworks was fabulous! It was a pleasure meeting with you both and we felt our time with you was very beneficial. Having seen your operation has given us a great understanding of the level of quality Flagworks will provide.
Please also extend a special thank you to Ty for taking his time to show us his operations and explain his techniques.
Thank you both for your hospitality during our visit and for all your efforts arranging this meeting.

Have a great weekend!!

Best Regards,
Michelle Everard
Fluor Canada Ltd.
Material Management

Hi Maria and Tyler,
Here are a couple of pictures of the Canvas job along with what I did, I was very pleased with the quality, service and work you guys put in to this job and making the colors look correct. I think for our next banner stand job I'll try the Tricot so that the graphic has a little more punch, but overall I think our client will be quite happy with it.
I am looking forward to sending you more work in the future,

Tyler Fisher

Hi Jake,
We just set up the pop-up banners & they look amazing!! The shirts & nametags are also fantastic.
Thanks so much for helping us out again... you guys produce great stuff. :)


I just wanted to write and say wow! The banners look great! I can't believe they beat me back here! I came in to work on Tuesday morning and they were set up already in our office and looking awesome!
Thanks so much!

Sharon Reichert

Games Assistant
2010 Alberta Summer Games